Contemporary issues in performance appraisals important
of interview techniques
Performance
appraisal is an evaluation process through which managers evaluate, compare and
provide feedback on employee performance to effectively manage
human resources in an organization.
Performance
management can be defined as a systematic process for improving organizational
performance by developing performance of individuals and teams. Performance
management is the system through which organization set work goals, determine
performance standards, assign and evaluate work, provide performance feedback.
Furthermore determine training and development needs and rewards. Often
companies train their employees on methods of effective conducting appraisals
part of the process is also to train them on effective interview techniques.
This is the stage that things may go wrong for the manager and subordinate due
to poor preparation and planning of the appraisal.
Some issues and challenges in conducting
appraisal interviews how to resolve them and move forward include: -
Prepare for the
meeting is vital: Familiarity of the
person’s job description, evidence you have. Review your expectations of the
person examples are task, roles, amount of work and dead lines acceptable and
are they realistic and reasonable. A person’s performance can be affected by
lack of support direction, unclear objectives and task
At the Meeting. Tell the appraisee: why we are meeting of things that have gone wrong,
concerns of situations not improved overtime and that we are here to discuss
the problems and improve them
Establish
if the Employee knows what is expected from them: have copies of job
description determine if they know what is expected from their jobs compare
with the job description.
Create
awareness of the objectives and standards of work: that you agreed during
probation or otherwise at staff development meetings.
Conduct
the session proactively and positively: Don’t make it sound like a
interrogation or fault finding mission.
These are just a few tips on how to
effective conduct a effective appraisal interview there are many more. This why
some companies regularly conduct training on appraisal systems, Jaldeen(2016)
suggested that world class organizations such as google, Microsoft and Accenture
constantly review and improve appraisal systems
References
:
Armstrong,
M. (2012)Armstrong Handbook of Human Resource Management Practice,12thedition.
Heathfield, S., (2016). Performance Management Process Checklist Step-by-step to a Performance Management System. https://www.thebalance.com/performance-management-process-checklist-1918852 accessed on 8th Dec 2017 at 5.00
PM
Heathfield, S., (2016). Performance Management Process Checklist Step-by-step to a Performance Management System. https://www.thebalance.com/performance-management-process-checklist-1918852 accessed on 8th Dec 2017 at 5.00
PM
Jaldeen, R.M, (2016) Megatrends;
Human Resources Management 2020, Published by The
Training Partnership. Series 1,
Volume 1, 2016. Available as download online and downloadable http://seniormanagersforum.blogspot.com.
Accessed on 08th
Dec 2017 at 5.20 PM